Community policing is about identifying and addressing problems in a community before they escalate into serious conflict or criminal activity. By working proactively with communities to identify and solve problems, police can prevent crime and help create safe and secure environments. Our community policing intervention promotes this partnership-based approach to policing, which is an essential aid for building trust between citizens and the police, and for countering perceptions of marginalisation.
Our Community Policing intervention has been running since 2013. The initial focus was on establishing a community policing service within the refugee camps at Azraq and Za’atari. We trained 90 Community Police officers, 83 Community Police Assistants, and five trainers in community policing. We built and equipped six police stations and two mobile police stations to increase the accessibility and visibility of the Community Police. We also increased the radio coverage in Za’atari and Azraq to 100%, from 20% and 40%, respectively. In an independent survey carried out by UNHCR in late 2015, 70% of inhabitants in Azraq refugee camp rated the Community Police as the most trusted feedback and complaint channel in the event of a problem.
Having helped the Syrian Refugee Affairs Directorate to confidently and sustainably maintain a community policing service in both camps, our focus is now on supporting the Public Security Directorate (PSD) to expand the integration of community policing across the entire policing service. We are training policing trainers to increase the capacity of the PSD to train its own officers in the practices and procedures of Community Policing. As part of a broader initiative led by the UK Home Office, we are also supporting existing PSD trainers to train recruits more effectively by introducing them to a new range of facilitative learning methodologies and to new content on the ethos of community policing and communication skills.
Lastly, we are providing the PSD with logistical support to help the Community Police to welcome and process visitors according to best practices and conduct effective community outreach. This logistical support includes the refurbishment of a number of police stations and the building of reception areas to make the stations more customer friendly.
"As community police, we're at the service of the citizens. This course gave us the best methods of teaching and training new Community Police candidates" - Candidate Community Police Trainer
As the financial year come to a close, we’re celebrating what’s been achieved through our community policing initiative with the Public Security Directorate (PSD) and the Syrian Refugee Affairs Directorate (SRAD).
Following the recent graduation of 14 Community Police officers from the UK Policing Support Team's enhanced community policing skills course, we recap on what they learnt and hear from one of the participants how he will be applying these enhanced skills when back on the beat in Ramtha.
We caught up with the Community Police trainers that we trained last year to see how they're getting on. They're now delivering community policing courses independently to new officers who'll be serving in Za'atari and Azraq refugee camps.
Last week we celebrated the hand over of a mobile police station, seven reception buildings and four patrol vehicles to the community police in Mafraq and Ramtha
For the last two months, we’ve been assisting Al Aman in developing the skills of a group of 30 Youth Ambassadors. Here, we hear from a couple of them about the experience so far.
We conducted a mid-session review of our work with Russaifah’s Youth Ambassdors. What did we learn? Click the photo above to find out.
Supporting local communities to become active partners with the police in maintaining community safety is what this project is about. That’s why we’ve partnered with UNDP and Al Aman, a community based organisation in Russaifah, to deliver training and support to a team of 30 youth ambassadors.
The move towards safer roads in Jordan starts with you.
That’s the idea being communicated by the RoadSafe Jordan initiative, which held its inaugural event this week in Mafraq City.
In the last weeks, we have provided police actors from Jordan’s Public Security Directorate with an introductory workshop on Forum Theatre Techniques.
What blocks women from accessing the police? How are we facilitating their access? Some initial findings from the field
Sustainability is at the core of our approach to supporting Jordan’s civil security agencies.That’s why we recently carried out a Training of Trainers session for 12 members of the Public Security Directorate and the Syrian Refugee Affairs Directorate (SRAD). Participants on the course came from a range of departments within these agencies – ranging from the Criminal Investigations Department to the Explosive Handling Unit.
Jordan’s courts saw to 54 cases of physical violence against doctors between April 2016 and July 2017. We’ve been working with the Community Police to deliver personal safety training to staff at Mafraq Government Hospital, providing them with an important line of defence against potential abuse.
With funding from the British Embassy in Amman we purchased five vehicles to increase the Community Police’s accessibility in Mafraq Governorate.
To help improve police-community engagement in Mafraq, we’ve trained 24 PSD officers in Community Policing skills.