Year in Review: Supporting Informed Decision Making in the Protection of Sensitive Sites

Some key stats from our support to Gendarmerie Unit 21 over the past year.

Some key stats from our support to Gendarmerie Unit 21 over the past year.


Over the last year we’ve been supporting Gendarmerie Unit 21 to put in place enhanced processes that help the unit protect key sites and sensitive premises.

Information Collators are at the heart of these enhanced processes. They’re responsible for tasking Field Officers to conduct targeted patrolling around protected sites, and to collect information around specific threats identified at the headquarters level. 

Collators must also build a picture of ‘normality’ around each site under the unit’s protection — a task that better enables staff to identify potential threats as they occur. Once the Field Officers have filed their information, Collators sort, sift and enrich it with existing intelligence before passing it on to commanders at Headquarters to inform operational decision making.

What sets this approach apart from others is not only the creation of the new Collator role, but also the proactive patrolling by Field Officers around protected sites. By extending the area of operation around these sites, whilst maintaining the static guard points, there is greater chance that individuals behaving suspiciously will be detected.

“The key point is that information gathering is everybody’s business”, said Terry Sweeney, who leads on this component for the UKPST. “We’re helping the Gendarmerie to maximise their assets by providing commanders with strategic, tactical and operational workshops on the role of information gathering and the work of the collator to inform operations and briefings. We are also introducing other systems and processes to ensure that all relevant information is collected and structured appropriately, and that the Gendarmerie has the capability to analyse bulk data and present it in an easily understandable format.”

For the time being this support, which includes the provision of the the analytical software i2, alongside analytical and research training, is focused on Unit 21. However, as the enhanced processes yield results, it is anticipated that they will be migrated to other units that are responsible for protecting Jordan’s critical national infrastructure.